This policy explains what information I Am Beautiful by Mia ("we," "us," "the studio") collects when you visit iambymia.com, book an appointment, or communicate with us, and how that information is used and protected.
Information We Collect
When you book an appointment, contact us, or use our website, we may collect:
Payment information: processed securely by Stripe. We do not store your full card details on our own systems.
Health and consent information: for services that require it (including laser hair removal, tattoo removal, permanent makeup, and chemical peels), we collect intake and consent form information relevant to your safety and the service being performed.
Photos: before-and-after photos taken in connection with your service, stored securely. See "Client Photos" below for how these may be used.
Communications: messages sent to us via our website chat, email, or Instagram/social media (including through automated messaging tools we use to respond to inquiries).
Website usage data: collected automatically via Google Analytics (pages visited, general location, device type) to help us understand how the site is used.
How We Use Your Information
To schedule, confirm, and manage your appointments.
To send appointment reminders, aftercare instructions, and follow-up communications related to your service.
To process payments and deposits.
To send occasional studio updates, promotions, or content by email or text, if you've opted in — you can unsubscribe at any time.
To improve our services and website based on general usage trends.
To comply with health, safety, and record-keeping requirements tied to the services we provide.
Client Photos
We may take before-and-after photos as part of documenting your service. These photos are stored securely and are not used publicly (on our website, social media, or marketing materials) unless you've separately given consent for that specific use. If you're ever unsure whether a photo of you has been or will be used publicly, contact us and we'll clarify or remove it.
Who We Share Information With
We don't sell your personal information. We share information only with the service providers that help us run the studio, including:
Stripe — payment processing.
Cloudflare — website hosting and secure data storage.
Google — calendar scheduling and website analytics (Google Analytics).
ManyChat — automated Instagram messaging for booking questions and follow-ups.
MailerLite — email newsletters and promotional communications, for clients who opt in.
Each of these providers has its own privacy and security practices governing the data they process on our behalf. We may also disclose information if required by law.
Cookies & Analytics
Our website uses Google Analytics (GA4) to understand how visitors use the site — this involves standard analytics cookies. You can control or disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your information, including using secure, encrypted hosting and limiting access to client data to what's needed to run the studio. No method of storage or transmission is 100% secure, but we work to keep your information protected.
Your Rights
You can ask us at any time to:
See what information we have on file for you.
Correct inaccurate information.
Delete your information, subject to any records we're required to keep for health, safety, or legal reasons.
Opt out of marketing emails or texts.
Reach out using the contact information below to make any of these requests.
Children's Privacy
Our services and website are not directed at children, and we do not knowingly collect personal information from anyone under 13 without parental involvement.
Changes to This Policy
We may update this policy from time to time. The "Effective" date at the top will reflect the most recent version. Continued use of our services after an update means you accept the revised policy.